Ticket#17 – VoIP Choppy Audio During Peak Hours: DSCP Marking Not Trusted on Switch Ports [CCNP ENTERPRISE]

Ticket#17 – VoIP Choppy Audio During Peak Hours: DSCP Marking Not Trusted on Switch Ports [CCNP ENTERPRISE]

Problem Summary A growing organization reported that VoIP call quality degraded during peak business hours. Users experienced broken audio, dropped syllables, and poor call clarity. This issue was only observed when the network was under load—especially during data backups or heavy file transfers between branches. […]

Ticket#18 – Spanning Tree Topology Change Flood: Root Guard Protects Core Switch [CCNP Enterprise]

Ticket#18 – Spanning Tree Topology Change Flood: Root Guard Protects Core Switch [CCNP Enterprise]

Problem Summary A large enterprise network started experiencing random connectivity drops across departments. Printers became unreachable, VoIP calls dropped, and some switches rebooted due to CPU spikes. On closer inspection, the Spanning Tree topology kept changing every few seconds. Logs across core switches showed constant […]